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Desk Handbook: Printers

General handbook for policies and procedures at the Desk.

Mobility Print

Students received an email on Friday, January 14th, 2022 about how to set up the new printing software, including links to the software to download to their devices. Directions to this can be found here, and all the instructions are below for easier use. 

There are different instructions for each type of device - MacOS, iOS, Android, Chrome OS, or Windows. Have the user follow those instructions to set up their printing capabilities. Ensure that they are on the HillSpot network, as printing won't work if they aren't connected. 

Once the steps below are completed, have the student tap their Hill Card on the printer they sent their print job to, sign in when prompted, and then tap their card again when prompted. Once these steps are complete, students will be able to just tap their card to pull up their account in the future without the need to sign in. 

Mac Directions

*Please note - Mac computers autopopulate the student's full name instead of their Stonehill username in the last step of this process. Make sure that the correct username is typed in.*

  1. Make sure your device is connected to the hillspot wireless network.
  2. Navigate to System Preferences > Printers and Scanners.
  3. Click the icon under the Printers List.
  4. The Add dialog is displayed. It displays a list of all of the discovered printers on the network.
  5. Select a printer that uses the Bonjour protocol. The Name, Location, and Use is displayed.
  6. At the bottom of the dialog box, check that Use is set to Secure AirPrint.
  7. If Secure AirPrint isn't displayed:
    1. Close the Add dialog.
    2. Disconnect from the network, then reconnect to it again.
    3. Check if you can see Secure AirPrint now. If you can't, contact the Service Desk.
  8. Click Add.
  9. Print your document. When prompted, enter your Stonehill username and password.

iOS Directions

  1. Make sure your device is connected to the hillspot wireless network.
  2. Mobility Print works just like AirPrint on your device.
    1. Open the app you want to print from.
    2. To find the print option, tap the app’s share icon — reply icon or share icon — or tap .
    3. Scroll down and tap pinter icon or Print. If you can’t find the print option, check the app’s User Guide or Help section. Not all apps support AirPrint.
    4. Tap Select Printer and choose an AirPrint-enabled printer.
    5. Select the number of copies and other options, such as which pages you want to print.
    6. Tap Print in the top right-hand corner.
  3. You'll be prompted to enter your Stonehill Username and Password.

Windows Directions

  1. Make sure your device is connected to the hillspot wireless network.
  2. Click this link to download and run the Mobility Print installer.
  3. You'll be prompted to select the printers you want to use and to enter your Stonehill username and password.
  4. When it's time to print, just print like you normally do. Be sure to use a printer you selected when you installed Mobility Print.

Android Directions

  1. Make sure your device is connected to the hillspot wireless network.
  2. Install the Mobility Print app from the Google Play Store.
  3. Launch the app.
  4. Tap Android settings.
  5. Tap Mobility Print.
  6. Tap the enable toggle.
  7. Exit out of Settings.
  8. Print your document. When prompted, enter your Stonehill username and password.

The way you print is different depending on the app you want to print from. For more information, see the documentation for the app. When you select a printer, make sure you select a Mobility Print printer as identified by the PaperCut icon PaperCut logo

If you select the Remember me check box, your phone will remember your login details for that printer for 30 days.

Chrome OS Directions

  1. Make sure your device is connected to the hillspot wireless network.
  2. Install the Mobility Print Chrome app.
  3. Open the page to print.
  4. The way you print is different depending on the app you're printing from. For more information, see the documentation for the app. When you select a printer, make sure you select a Mobility Print printer as identified by the PaperCut icon 
  5. Print the content.
    1. For example, to print from Microsoft Word, press Ctrl+P, select a printer; then click Print.
  6. When prompted, sign in with your Stonehill username and password.
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