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Statistics - The Desk: Home

The Desk Statistics

Definitions of Question Types

Library Resources (questions about items in the library collection) - Do you have this book? Do you have Mac chargers? How do I find something on reserve? 

Directional (questions about where to find or how to access library services) - Where is Tutoring Services? Where is the Media Room? Where is the Disco? How do I book a study room?, etc.

Technical (questions about library hardware and software)  - Can you help me print? I'm working on a desktop. How do I save to OneDrive?

Reference (questions about conducting library research) - Where do I find JSTOR? Where do I look for scholarly journals in Psychology?

Other - Please describe questions that don't fit the above categories in one or two words. For example, if someone from outside Stonehill wants to sign in to use a computer, select 'Other" and write visitor.


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