Library Resources (questions about items in the library collection) - Do you have this book? Do you have Mac chargers? How do I find something on reserve?
Directional (questions about where to find or how to access library services) - Where is Tutoring Services? Where is the Media Room? Where is the Disco? How do I book a study room?, etc.
Technical (questions about library hardware and software) - Can you help me print? I'm working on a desktop. How do I save to OneDrive?
Reference (questions about conducting library research) - Where do I find JSTOR? Where do I look for scholarly journals in Psychology?
Other - Please describe questions that don't fit the above categories in one or two words. For example, if someone from outside Stonehill wants to sign in to use a computer, select 'Other" and write visitor.